by Suzanne Godfrey | Sep 5, 2017 | Hospitality, Luxury
Experiences have always been intrinsic to luxury. They are associated with some of luxury’s key characteristics such as heritage and craftsmanship, as well as the human element in customization, personalization and service. In the luxury world, intangible...
by Suzanne Godfrey | Aug 28, 2017 | Hospitality, Luxury
In the final article of our series of pieces on luxury hospitality based on interviews with leading hoteliers in Paris, Suzanne Godfrey argues that luxury has always been about innovation. True luxury has always been at the forefront of innovation. It doesn’t...
by Suzanne Godfrey | Jul 20, 2017 | Hospitality, Luxury
In a series of pieces on luxury hospitality based on interviews with leading hoteliers in Paris, Suzanne Godfrey examines key pillars that define the luxury hotel, or more specially, the Palace. Here she explores the need for the soul – the tangible and intangible,...
by Suzanne Godfrey | Jun 30, 2017 | Hospitality, Luxury
In a series of pieces on luxury hospitality based on interviews with leading hoteliers in Paris, Suzanne Godfrey examines the key pillars that define the luxury hotel, or more specially, the Palace. Here she explores the need for service that goes over and beyond … to...
by Suzanne Godfrey | May 31, 2017 | Hospitality, Luxury
In a series of pieces on luxury hospitality, based on interviews with leading hoteliers in Paris, Suzanne Godfrey examines the key pillars that she believes define the luxury hotel, or more specifically, the Palace. Here she explores the need for quality in all...
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