by Suzanne Godfrey | May 15, 2024 | Hospitality, Luxury
This article explains how positive guest experiences and cultural experiences go hand-in-hand in hospitality. Having lived and worked all over the world – or pretty much – one of the things I am particularly conscious of is culture. I make a point of reading up on a...
by Suzanne Godfrey | May 8, 2024 | Hospitality, Luxury
In the world of hospitality, experiences play a crucial role in creating lasting memories for guests. While everyone may talk about the ideal guest experience, it’s essential to recognize that not all experiences are created equal. What truly sets a guest...
by Suzanne Godfrey | Aug 7, 2020 | Branding, Hospitality
Early last month, I was fortunate enough to be able to spend a few days on Bryher, one of the smallest habited islands on the Isles of Scilly, off the coast of Cornwall, England. The islands had been free from Covid-19 and so the inhabitants, as well as those...
by Suzanne Godfrey | Aug 5, 2020 | Branding, Hospitality, Luxury
At last! The Pig has now opened a property in Cornwall. Located in Harlyn House – one of Cornwall’s oldest historic houses, The Pig at Harlyn Bay opened its doors last Friday. For those not familiar with the concept of ‘The Pig’, it is a boutique chain of...
by Suzanne Godfrey | Jun 5, 2020 | Hospitality, Luxury
In the final article of this three-part series exploring space in relation to hotels and luxury hospitality, Suzanne Godfrey, consultant and lecturer in luxury and luxury hospitality, looks at the opportunities it creates for hoteliers to create space and to meet the...
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