Delivering Experiences in Luxury today

Delivering Experiences in Luxury today

Delivering experiences is increasingly challenging for luxury brands today. Luxury brands not only face high client expectations, but are also under pressure to create experiences that are unique, personal and emotionally engaging. Such experiences must be genuine and...
The power of hospitality in luxury today

The power of hospitality in luxury today

Within the total luxury industry, the delivery of luxury experiences is booming — much of which is driven by hospitality. “Luxury experiences,” as defined by Bain & Company, accounted for more than 29% of the total global luxury market and grew 5% faster than the...
Innovation in luxury hospitality

Innovation in luxury hospitality

In the final article of our series of pieces on luxury hospitality based on interviews with leading hoteliers in Paris, Suzanne Godfrey argues that luxury has always been about innovation. True luxury has always been at the forefront of innovation. It doesn’t...